Warranty
Warranty
Your rights under Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
12-Month Warranty
In addition to your rights under the Australian Consumer Law, we provide a 12-month warranty from the date of purchase.
Coverage includes
Defects in materials and workmanship under normal use.
Free repair or replacement (at our discretion) within the warranty period.
Exclusions
Damage caused by accident, misuse, neglect, or improper handling.
Normal wear and tear (such as batteries, consumables, or accessories, unless otherwise stated).
Unauthorized repairs or modifications.
Making a warranty claim
To make a warranty claim, please provide:
– Proof of purchase (receipt or invoice).
– A description of the issue.
– Photos or videos of the fault (if possible).
Contact details
Dancing Tech
Email: sales@dancingtech.com.au
Address: 27/35 Sefton Road, Thornleigh NSW 2120, AustraliaReturn of goods
Goods may need to be returned for inspection.
If found faulty, we will cover return shipping costs.
If not deemed faulty, return shipping may be at the customer’s expense.